Vendo is a self-hosted referral and booking portal for independent imaging centers, built by the same team as MiniPACS. A referring physician opens a browser, submits an imaging order through a guided wizard, books a real open slot on the clinic's calendar, and then watches the status change from referred to scheduled to read. The clinic's front desk sees every referral on one dashboard instead of a fax tray. Vendo is $500 per location per month standalone, or $640 together with MiniPACS, flat, with no per-referral fees.
One naming note: Vendo here means Vendo by MiniPACS, the imaging referral portal. Companies in other industries also use the word Vendo; none of them are this product.
Safety gates most portals do not have
Vendo checks orders the way a careful technologist would, at submission time, on the server:
- IV contrast is hard-blocked on low kidney function. An order for contrast MRI with an eGFR under 30 is refused outright, on both the referrer path and the clinic path, instead of the problem surfacing on scan day.
- Pregnancy requires a documented reason, not a click. An X-ray for a pregnant patient goes through only when the ordering physician records their clinical reasoning, and that reason stays on the chart permanently.
- Allergy answers are captured fresh on every referral. Contrast-reaction history is asked per visit and stored per referral, so an answer from six months ago never silently stands in for today's.
Scheduling that cannot double-book
- Availability is computed, not stored. Free time is derived live from working hours minus what is actually taken, so a stale free slot cannot exist. When an admin shortens clinic hours, the evening slots simply stop existing.
- Slot claims are atomic. Two physicians clicking the same Thursday 2 p.m. slot at the same instant cannot both book it; the loser immediately sees that the time is gone, and a failed booking rolls the claim back automatically.
- Daylight saving does not move appointments. The timezone engine keeps 9 a.m. at 9 a.m. across DST transitions, where naive offset math drifts an hour.
Built for the front desk
- One inbox for every referral, with multi-term search across all fields, stale-booking detection for appointments whose time quietly passed, and manual overrides for the cases reality invents.
- Notifications that admit what happened. Ten event types of branded email, each individually toggleable, with a master pause. Every suppressed or undelivered message is still recorded, never silent.
- A weekly digest in plain English: up to eight bullets of things that actually need attention, including early signs a referring practice is drifting away.
- White-label branding in minutes: your logo, 8 accent presets by 4 neutral temperatures, editable legal documents, dark mode, and per-device interface zoom.
Security posture
Vendo runs on your server, like everything we ship. The audit trail uses DICOM and HL7 standard AuditEvent resources written under the acting user's own session token, so log entries cannot be forged without that user's access level. Server-side tenant guards re-check patient access on every request, closing the hole where a referrer could name another clinic's patient and gain read access. Uploads are validated by magic bytes, so a renamed executable pretending to be a PDF is caught before it touches disk. Sessions idle out honestly and renew silently while a user is actually working.
Pricing and the pair
$500 per location per month standalone, or $640 per location per month together with MiniPACS, flat, billed yearly, unlimited referring practices and staff. The pricing page has the details. If you are mapping the whole referral problem first, start with the referral management software guide and the self-scheduling page.
The Vendo live demo is the real portal on synthetic data: submit a referral, hit the contrast gate, book a slot, watch the status move. No sales call before the link.
FAQ
What is Vendo?
Vendo is a self-hosted referral and booking portal for independent imaging centers, built by the MiniPACS team. Referring physicians submit imaging orders online instead of faxing them, book real open appointment slots, and track every referral from referred to scheduled to read. The clinic's front desk sees everything on one dashboard.
Does Vendo work without MiniPACS?
Yes. Vendo is a standalone product at $500 per location per month and does not require MiniPACS. The two share branding, accounts and one combined price of $640 per location per month when used together, which is how most clinics run them.
How do referring doctors sign in?
Without passwords if they prefer: clinic staff can send a signed magic link that lives 30 minutes, works once, and cannot be replayed. Behind it sits a full account lifecycle with invitations, resets and deactivation, plus per-account login lockout after repeated failures.
How much does Vendo cost?
Vendo standalone is $500 per location per month, flat. Together with MiniPACS the pair is $640 per location per month. Both prices cover unlimited referring practices and unlimited staff, with no per-referral fees.
Can Vendo really replace fax referrals?
For the referral intake and booking loop, yes: orders arrive structured with the clinical safety questions already answered, slots are booked against the clinic's real calendar, and status is visible to the referrer without a phone call. Clinics usually keep the fax machine plugged in during the transition and watch it go quiet.
Is Vendo HIPAA-friendly?
Vendo runs on your own server, writes a DICOM and HL7 standard AuditEvent trail under the acting user's own session token so entries cannot be quietly forged by a service account, guards against cross-tenant patient access with server-side re-checks, and validates every uploaded file by magic bytes before it touches disk. HIPAA compliance is a process, not a product badge, but the technical controls are there and documented.